Terms and Conditions - Gardener Barbican
Introduction
Welcome to Gardener Barbican. These Terms and Conditions govern your use of our gardening services. By engaging with us, you agree to comply with and be bound by the following terms.
Service Agreement
Scope of Services
Gardener Barbican offers a range of professional gardening services, including but not limited to:
- Weekly lawn maintenance
- Seasonal planting and pruning
- Garden design and landscaping
- Weed control and pest management
All services provided are subject to availability and may be adjusted based on specific client needs.
Booking and Scheduling
Clients can schedule services through our online platform or by contacting our customer service team. Appointments are subject to confirmation, and we strive to accommodate your preferred times.
Payment Terms
Payment for services rendered is due upon completion unless alternative arrangements have been made. We accept various payment methods, including credit cards, debit cards, and bank transfers.
Cancellation Policy
Clients may cancel or reschedule services with at least 48 hours' notice without incurring any fees. Cancellations made within 24-48 hours may be subject to a cancellation fee of up to 50% of the service cost. Cancellations made less than 24 hours before the scheduled service may result in a full charge.
Customer Responsibilities
Property Access
Clients must ensure that Gardener Barbican has unrestricted access to the property during the scheduled service times. Failure to provide access may result in the inability to perform the agreed-upon services.
Maintenance Requirements
Clients are responsible for:
- Moving vehicles and personal items that may obstruct service areas
- Notifying Gardener Barbican of any specific garden care instructions or preferences
- Ensuring that pets are secured during service times
Adhering to these responsibilities ensures that our team can perform efficiently and effectively.
Communication Expectations
Open and clear communication is essential. Clients are encouraged to provide feedback, report any issues promptly, and collaborate with our team to achieve the best results for their gardens.
Liability and Insurance
Gardener Barbican maintains comprehensive insurance coverage to protect both our team and clients. However, clients are advised to inform us of any pre-existing garden conditions or potential hazards prior to service to mitigate any risks.
Intellectual Property
All designs, plans, and written materials provided by Gardener Barbican are the intellectual property of the company and may not be reproduced or distributed without explicit permission.
Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, clients are responsible for payment for all services rendered up to the termination date.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where Gardener Barbican operates. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts in that area.
Amendments to Terms
Gardener Barbican reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy document for information on how we collect, use, and protect your personal data.
Conclusion
By choosing Gardener Barbican, you agree to abide by these Terms and Conditions. We are committed to providing exceptional gardening services and ensuring a mutually respectful and professional relationship with all our clients.